Will-call is a ticket delivery method where you pick up your tickets at the venue's box office on the day of the event. It is a popular option for those who prefer to obtain physical copies of their tickets, and for those booking outside the country in which the event will take place, as many events cannot ship internationally. To collect your tickets, you will need to bring a valid government-issued photo ID and the credit card used to make the purchase.
Characteristics | Values |
---|---|
Definition | An alternate delivery method for when items cannot be mailed or for international patrons |
Pick-up Location | Venue's box office or will call window near the main entrance |
Timing | On the day of the event or during festival box office hours; typically available an hour before the event |
Requirements | Valid government-issued photo ID, confirmation number, order receipt, and the card used to purchase the tickets |
What You'll Learn
Will call is an alternate delivery method
When you purchase will call tickets, you pay for them either online or over the phone with a credit card and then pick them up at the event center box office on the day of the performance. The box office staff will give you a confirmation number that provides you with proof of purchase. Typically, you can pick up your tickets when the venue opens its doors, usually about an hour before the event.
To collect your tickets, you will need to bring a valid government-issued photo ID and the credit card used to make the purchase. The box office will hold the tickets under the ticket order name until you arrive.
Will call is a flexible delivery method, but it does have some drawbacks. Some guests may be confused by having to collect their tickets from a remote box office site rather than at the venue. In addition, inexperienced box office employees may not know how to handle or process will-call tickets, which may result in delays.
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Picking up will call tickets
Will call is a delivery method where you can pick up your tickets at the venue's box office on the day of the event. This is often used when items cannot be mailed or for international patrons. Typically, will call tickets are available for pick-up an hour before the event at the will call window, usually located near the venue's main entrance.
To pick up your tickets, you will need to bring a valid government-issued photo ID and the credit card used to purchase the tickets. Some venues may also require the order receipt or a confirmation number. If you would prefer to pick up your tickets before the day of the event, you should contact the venue directly to inquire about box office hours and rules.
It is important to note that will call tickets may cause confusion for guests who expect to collect their tickets at the venue, especially if box office staff are inexperienced with will call procedures. This could potentially result in late entry or missing the event altogether if seating is not permitted once the show has begun.
To avoid any issues, it is recommended to arrive early and be prepared with the required documentation.
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What does will call mean?
Will call is a delivery method where customers pick up pre-purchased items—most commonly admission tickets for events—at the seller's place of business, usually on the day of the event. This method is often used when items cannot be mailed or for international patrons.
In the context of event tickets, will call refers to the process of purchasing tickets online or over the phone and then picking them up at the event centre box office, typically located near the venue's main entrance. Patrons typically need to present a valid photo ID and the credit card used to purchase the tickets in order to collect them. Tickets are usually available for pick-up an hour before the event or during box office hours.
The term "will call" is primarily used in United States commerce. It is derived from the phrase "will call for", which means "to come and get". The term is often used interchangeably with box office, which is the department within a business where goods are staged for customer pick-up.
Will call ticketing offers several advantages, including the ability to purchase tickets in advance online and the peace of mind that tickets will be safely kept until the day of the event. However, there are also potential drawbacks, such as confusion or delays caused by inexperienced box office staff.
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Pros and cons of will call tickets
Will call ticketing is a popular method of obtaining event tickets. It is an alternative delivery method for when items cannot be mailed or for international bookings. With will call, you pay for your tickets online or over the phone with a credit card and then pick them up at the event centre box office on the day of the performance.
Pros of Will Call Tickets
Will call ticketing offers several advantages over other delivery methods. These include:
- The ability to purchase tickets online in advance, allowing you to secure your spot at a popular event.
- The convenience of not having to wait for tickets to be delivered by mail or worry about them getting lost or arriving late.
- The flexibility to pick up your tickets at the venue on the day of the event, which can be especially useful for last-minute purchases.
- The assurance that your tickets will be safe and secure until the day of the event.
- The ease of accessing your tickets by simply providing your ID and purchase confirmation at the box office.
Cons of Will Call Tickets
While will call ticketing has many benefits, there are also some potential drawbacks to consider:
- Picking up tickets at a remote box office site can cause confusion for guests who expect to collect them at the venue, potentially resulting in late arrival for the event.
- Inexperience or unfamiliarity with will-call procedures on the part of box office staff may lead to delays in processing will-call tickets, causing patrons to miss the start of the event.
- The need to arrive at the venue earlier to allow sufficient time for ticket collection, particularly if there are long lines or delays at the box office.
- The possibility of forgetting to bring the required identification or confirmation documents, without which ticket collection may not be possible.
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What you need to pick up will call tickets
Will call tickets are a great way to ensure your tickets are safe and secure until the day of the event. This delivery method allows you to pick up your tickets at the venue's box office, usually near the main entrance, on the day of the performance. Here's what you need to know and have with you to pick up your will-call tickets:
Valid Photo ID
A government-issued photo ID, such as a state ID, driver's license, or passport, is required to pick up your tickets. Make sure your ID has your signature on it and is up-to-date.
Credit Card Used for Purchase
Bring the credit card or debit card that you used to purchase the tickets. This is necessary for verification purposes and to confirm your identity. If you no longer have access to that card, be sure to contact the venue in advance to find out what other options are available.
Order Receipt or Confirmation Number
Having a copy of your order receipt, either printed or on your phone, can be helpful. It will provide proof of purchase and make it easier for the box office staff to locate your tickets. Alternatively, knowing your confirmation number can also help expedite the process.
Timing
Will-call tickets are typically available for pick-up an hour before the event. However, if you prefer to collect your tickets earlier in the day or even the day before, contact the venue directly to inquire about their box office hours and rules. This can save you time and avoid any last-minute rushes.
Venue Information
Before heading to the venue, check the event website or contact the box office directly to confirm the exact location of the will-call window and their operating hours. This is especially important if you plan to pick up your tickets well in advance of the event.
By following these simple steps and having the necessary items with you, picking up your will-call tickets should be a smooth and stress-free process, ensuring you have a great experience at your event.
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Frequently asked questions
"Will call" is a delivery method where you pick up your tickets at the venue's box office on the day of the event.
You can pick up your "will call" tickets from the window, which is usually near the venue's main entrance. They are typically available an hour before the event.
To collect your "will call" tickets, you will need to bring a valid government-issued photo ID and the credit card used to purchase the tickets.