Jeffrey Salazar
Diet-to-Go is a weight-loss meal delivery service that offers healthy, chef-crafted, calorie-controlled, and portion-controlled meals. The service is flexible, allowing customers to control the number of meals they receive and the frequency of their orders. While the service has received mixed reviews, with some customers praising the convenience and taste of the meals and others expressing disappointment with the quality and flavour, cancelling a Diet-to-Go subscription is a straightforward process that can be done by submitting a request via phone or email.
| Characteristics | Values |
|---|---|
| How to cancel | Submit a request via call or email before the deadline |
| Deadline | Friday 12 noon EST or Monday at 12 noon EST for local meal collections |
| Contact information | 800-743-7546 or email |
| Email address | [email protected] |
| Reasons for cancellation | Not required |
| Cancellation fees | None |
| Reactivation | Possible |
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What You'll Learn
Cancelling via email or phone
To cancel your Diet-to-Go subscription, you can either call or send an email to their customer service team. Here's what you need to do:
Step 1: Contact Diet-to-Go
You can contact Diet-to-Go's customer service team by calling 800-743-7546 during normal business hours or by sending an email to [email protected].
Step 2: Provide the Necessary Information
Let them know the date you want to cancel your subscription and confirm your decision. You don't need to provide a reason for your cancellation.
Step 3: Wait for Confirmation
After contacting Diet-to-Go, wait for an email confirmation. This confirmation ensures that your cancellation request has been successfully processed and that you will no longer be charged for your subscription.
It's important to be aware of the cancellation deadline to avoid being charged for the next shipment. The deadline for cancellation is typically Friday at 12 noon EST if your meals are delivered, and Monday at 12 noon EST if you're picking up your meals locally.
By following these steps, you can easily cancel your Diet-to-Go subscription via email or phone. Remember to provide the necessary information and confirm your cancellation to ensure a smooth process.
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Cancelling before the deadline
Cancelling your Diet-to-Go subscription is a quick and simple process. To cancel your subscription before the deadline, you must first submit your request. You can do this by calling 800-743-7546 during business hours or by sending an email to [email protected]. In your request, be sure to state when you want to cancel your plan. After submitting your request, wait for an email confirmation.
It is important to note that you must contact Diet-to-Go before the cancellation deadline, which is Friday at 12 noon EST. If you collect meals locally, the deadline is Monday at 12 noon EST. You can find a new meal delivery service after cancelling, such as Factor, which offers access to a dietitian support team. Unlike some other services, Diet-to-Go does not require you to give a reason for your cancellation and does not charge any cancellation fees.
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No cancellation fees
Diet-to-Go is a meal delivery service that provides ready-to-eat meals designed to promote weight loss. The service offers four or five diverse menus, including Balance, Balance Diabetes, Keto-Carb30, Vegetarian, and Mediterranean. The cost of Diet-to-Go meals varies depending on the chosen menu and plan, with prices ranging from $18 to $29 per day.
Cancelling Diet-to-Go is a straightforward process and can be done without incurring any cancellation fees. To cancel, customers must submit their request before the deadline, which is Friday at 12 noon EST for standard delivery and Monday at 12 noon EST for local meal collection. Customers can call 800-743-7546 during business hours or email [email protected] to confirm their cancellation and specify the date they wish to end their plan. It is important to note that cancellations cannot be made through the online account, but there is no requirement to provide a reason for cancelling.
Diet-to-Go provides flexibility to its customers by allowing them to pause and restart their plans as needed without any additional charges. This can be easily managed through the customer's online account. Additionally, there is no long-term commitment required, and customers can choose the number of meals received and the frequency of orders.
Overall, Diet-to-Go offers a convenient and flexible meal delivery service, allowing customers to make cancellations or adjustments to their plans without incurring additional fees.
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Cancelling after a bad experience
If you've had a bad experience with Diet-to-Go and want to cancel, it's important to know that the process is quick and simple, and you won't be charged any cancellation fees. Diet-to-Go is a meal delivery service that offers ready-to-eat meals designed to promote weight loss. While it can be a convenient option for busy individuals, some customers have reported issues with the quality and flavour of the meals.
To cancel your Diet-to-Go subscription, you need to submit your request before the deadline. You can do this by calling their customer service number during business hours or sending an email to their support team. Be sure to state when you want to cancel your plan, and wait for email confirmation. It's worth noting that you can't cancel your subscription through your online account; however, you don't need to provide a reason for your cancellation.
In addition to Diet-to-Go, there are other similar services available, such as BistroMD, Nutrisystem, and Factor. These alternatives offer various features, including vegan menu options, weight loss coaching, and dietitian support. It's important to explore different options to find the one that best suits your needs and preferences.
When cancelling any subscription service, it's always a good idea to review the terms and conditions to understand your rights and any potential penalties or consequences of cancellation. Additionally, keeping a record of your cancellation request and any relevant communication can be helpful in case of future disputes.
By following these steps and exploring alternative options, you can effectively cancel your Diet-to-Go subscription after a bad experience and find a service that better meets your expectations and requirements.
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Cancelling via your online account
Cancelling your Diet-to-Go subscription is a straightforward process, but unfortunately, it cannot be done via your online account. The company does, however, offer a few other simple ways to cancel your subscription.
Firstly, it is important to check the deadline to cancel your subscription. The general deadline for cancellation is Friday at 12 noon EST, and for those who collect meals locally, the deadline is Monday at 12 noon EST.
You can then proceed to contact Diet-to-Go by calling 800-743-7546 during business hours or sending an email to [email protected] to confirm your decision and the date you wish to cancel. You will not be required to give a reason for your cancellation, and there are no cancellation fees.
If you are using PayPal for your subscription payments, you can cancel by clicking on "Manage PayPal pre-approved payments" in your PayPal account. Choose your Diet-to-Go subscription and click "Cancel" under Status.
For those who started their membership with Diet-to-Go via Google Play using a mobile device, you will need to cancel through your Google Play subscriptions.
If you are subscribed to the South Beach Diet plan, you cannot cancel your subscription online. You will need to call their customer service phone number and provide some basic account information to process the cancellation.
Lastly, if you are subscribed to the Factor meal plan, cancelling is simple. Just head to your account page and click on "Deactivate My Plan". You will need to select a reason for cancellation, but you won't need to make a confirmation call.
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Frequently asked questions
Cancelling your Diet-to-Go subscription is easy. Submit your request to cancel before the deadline by calling 800-743-7546 during normal business hours or by sending an email to
Yes, the deadline for cancellation is Friday at 12 noon EST. If you collect meals locally, the deadline is Monday at 12 noon EST.
No, you don't have to provide a reason for your cancellation.
No, there are no cancellation fees.
